Fyinaudio after-sales service follow-up:
In the case of normal use of Fanyin audio products, if there is a quality problem with the product, Fyinaudio company will provide the following services to follow up:
1) Within 7 days from the date of delivery of the product, if the fault is confirmed by our maintenance service center, you can choose to enjoy return, exchange or free maintenance service or free replacement of accessories.
2) Within 60 days from the date of delivery of the product, you can choose to enjoy the exchange or free repair service or free replacement of accessories.
3) Within 12 months from the date of delivery of the product, you can enjoy free maintenance service or free replacement parts; After 12 months, you can enjoy paid maintenance services for life.
4) The above interpretation right belongs to Fyinaudio Company.
Fyinaudio pre-sales service follow-up:
Pre-sales technical support includes:
1) Understand customer needs and provide value-added services
2) Formulation of technical solutions in sales work
3) The production of professional and reasonable configuration lists
4) Preparation of positioning map
5) Creation of dynamic maps for key customers
6) Technical training
Fyinaudio in-sale service follow-up:
In-sale technical support includes:
1) Professional technical solutions
2) Professional installation and commissioning
3) Professional on-site guidance and training
After the customer confirms the order of our products, Fyinaudio promises to provide customers with sample goods within 3 working days, after the sample is confirmed, enter mass production, the average daily output of the same product is not less than 60, to ensure the progress of the customer's project! The delivery logistics company can be designated by the customer, and the transportation cost is subject to the agreement between the two parties!
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